Returns & Exchanges

We hope you are delighted with your Temperley London purchase; however, if you are not entirely satisfied, you may return your items within 14 days of receipt for a full refund or exchange. All items must be returned in their original condition, unworn and with all designer garment tags still attached.

1

Initiate Your Return

Log in to our online returns portal using your order number and email address to select the items you wish to return and specify the reason.

2

Prepare Your Package

Place the items in their original packaging, ensuring all protective materials and tags are intact, then securely seal the box.

3

Attach the Shipping Label

Download and print the pre-paid return shipping label from the portal and affix it clearly to the outside of your parcel.

4

Drop Off or Collection

Drop your package off at a designated courier point or schedule a complimentary collection through our delivery partner's website.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing